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All of the sunglasses and goggles we
sell are made from quality materials and are constructed to
provide extreme durability. Our manufacturers are so confident
in their products quality and workmanship, that they offer
the following Warranties against Manufacturer's Defects. Many
of the warranties are administered directly through the manufacturer,
so please contact us before returning any eyewear to PhatSportShades.
AO Eyewear
Barracuda
Birdz Eyewear
Bobster Eyewear
Body Specs
BUGZ Performance
Eyewear
Global Vision
Panoptx
Smith Optics
Suncloud Optics
SOS Eyewear
Wiley-X Eyewear
Zeal Optics
AO Eyewear
One Year Warranty against Manufacturer's
Defects
For one year from date of purchase, AO Eyewear will repair
or replace this eyewear (at their option) if defective in
material workmanship. No warranty is expressed or implied
regarding damage resulting from consumer misuse or neglect
or for any consequential damages arising out of the use of
the glasses.
Barracuda
One Year Warranty against Manufacturer's
Defects
All Barracuda products are warranted
by the manufacturer, Skyline Northwest, against defects in
material or craftsmanship for the period of one year from
the original purchase date.
SCRATCHED LENSES, TORN SPONGES or other damage caused by customer
abuse will negate this warranty.
Substitution of Similar Style or Color Eyewear: Because styles
and colors of eyewear change, the manufacturer reserves the
right to substitute a style and/or color of eyewear which
are similar, but not identical, to the eyewear returned to
them under this warranty.
To fulfill this warranty, the customer
must send the complete defective product back to the Skyline
Northwest with an explanation of defect, your return address
and telephone number. Upon receiving the defective item Skyline
Northwest will determine if the warranty applies.
Returns should be sent to:
Skyline Northwest
117 Foothills
Lake Oswego OR 97034
Warranty Claims take 3-4 weeks for processing.
Birdz Eyewear
One Year Warranty against Manufacturer's
Defects
Birdz products are fully guaranteed for one year from the
date of purchase on material and workmanship. Upon receiving
the defective item, Birdz Eyewear will repair or replace it,
at their sole discretion. This warranty does not apply to
normal wear, including lens scratching, accidental breakage,
or worn foam. You will be required to show proof of purchase
within the warranty period, so be sure to save all receipts
or transaction records. A shipping/handling/processing fee
of $7.95 should be sent in with the defective item along with
the form here: www.birdzeyewear.com/warranty.php
Warranty Claims take 2-3 weeks for
processing.
Bobster Eyewear
One Year Warranty against Manufacturer's
Defects
Bobster products are guaranteed to be
free of manufacturing defects as received from the manufacturing
facility. In the unlikely event that any Bobster Eyewear product
is found to be defective as a result of original materials
or construction, it will be repaired, or replaced with the
same or similar item or equal value at no charge. Bobster
Eyewear does not cover transportation charges to and from
the facility for warranty repair.
Please contact Bobster Eyewear directly at 800-603-2662 for
any warranty issues so they may assist you and hopefully resolve
the problem.
Body Specs
One Year Warranty against Manufacturer's
Defects
At Body Specs(R) you can always purchase their product with
confidence as your satisfaction is assured. All body Specs
products carry a one-year warranty against any manufacture
defects. This does not cover negligence in the use of the
product. Please contact the Warranty Dept. 1-800-824-5907
Return to:
Body Specs(R)
22846 Industrial Place,
Grass Valley, CA 95949.
BUGZ Performance
Eyewear
One Year Warranty against Manufacturer's
Defects
All BUGZ products are warranted by the
manufacturer, Skyline Northwest, against defects in material
or craftsmanship for the period of one year from the original
purchase date.
SCRATCHED LENSES, TORN SPONGES or other damage caused by customer
abuse will negate this warranty.
Substitution of Similar Style or Color Eyewear: Because styles
and colors of eyewear change, the manufacturer reserves the
right to substitute a style and/or color of eyewear which
are similar, but not identical, to the eyewear returned to
them under this warranty.
To fulfill this warranty, the customer
must send the complete defective product back to the Skyline
Northwest with an explanation of defect, your return address
and telephone number. Upon receiving the defective item Skyline
Northwest will determine if the warranty applies.
Returns should be sent to:
Skyline Northwest
117 Foothills
Lake Oswego OR 97034
Warranty Claims take 3-4 weeks for processing.
Global Vision
One Year Warranty against Manufacturer's
Defects
Global Vision warrants that, if your Global Vision Eyewear
fails during the first year for any Manufacturer's Defect
they will repair or replace them.
Substitution of Similar Style or Color
Eyewear: Because styles and colors of eyewear change, the
manufacturer reserves the right to substitute a style and/or
color of eyewear which are similar, but not identical, to
the eyewear returned to them under this warranty.
Scratches are considered normal wear
by industry standards and are not covered under this warranty.
Panoptx
One Year Limited Warranty
Panoptx eyewear is warranted against defects in materials
or manufacturing for one year from date of purchase. Panoptx
will repair or replace the defective part at their discretion.
Lenses are not warranted against scratches.
To process a warranty claim, please send your Panoptx product
directly to Panoptx for repair, including your dated proof
of purchase. Please enclose a card with your name, address
and a daytime phone number clearly printed. Your product should
be returned to you within 7-10 business days.
Send to:
Panoptx Inc
1252 Quarry Lane
Pleasanton, CA 94566
Smith Optics
Lifetime Limited Warranty
Smith builds it's reputation on quality, performance product
and stands behind it. If you experience a manufacturing defect
in materials or workmanship Smith Optics warrants your sunglasses,
goggles and helmets for the lifetime of the product, and we
will repair or replace the product at no charge. Smith Optics
has sole discretion to determine manufacturer's defects. Apparel
and accessories including hats and bags are not covered under
the lifetime warranty policy. Smith Optics will only authorize
the warranty claim if the product was purchased from an authorized
dealer. Questions about verification of authorized dealers
should be sent to warranty@smithoptics.com
To make a claim, do not return your Smith product to the store.
Stores are not authorized to provide service under this warranty.
Instead, print and send us the complete Lifetime Warranty
Claim Form (click
to view and print) Include this form with your Smith product
along with your contact information.
Repair / Replacement Policy: For a fee Smith Optics (at our
discretion) will repair or replace lenses, frames and other
parts as needed and available. For more information contact
Smith Warranty and Repair at (800) 635-4401 or warranty@smithoptics.com.
All fees for repair or replacement depend on the model and
damage to the product.
We encourage you t o send your Smith product by a traceable
method (such as Fed Ex or UPS), as Smith Optics is not responsible
for lost or misdirected packages.
We will return your sunglasses using ground UPS service.
Allow 1-2 weeks for delivery. For non-delivery or further
information, email us at warranty@smithoptics.com. Smith Optics
will do its best to reply within one (1) - two (2) business
days (provided contact information has been included with
your product)
Scope and Duration of the Warranty: This warranty program
lasts for the lifetime of your Smith product. This warranty
program covers all parts of your Smith product and applies
to all types of manufacturing defects or failure. The warranty
program does not cover product that is lost, stolen, dropped,
shattered, sat on, chewed by your pet or any other damage
that is caused by the consumer.
Rx - The warranty does NOT cover prescription lenses. Smith
Optics offers a (1) year warranty from the date purchased
on sunglass frames used in conjunction with our "certified
installation" of prescription lenses by SOLA Technologies.
Limitation on Damages: For breach of any written or implied
warranty on this product, the consumer is limited to damages
of repair of the product or replacement with an identical
or equivalent style, at the election of Smith Optics. Smith
Optics is NOT liable for any other damages, such as special,
incidental, or consequential damages, resulting from the use
of this product. Note: some States do not allow the exclusion
or limitation of special, incidental, or consequential damages,
so the above limitations or exclusion may not apply to you.
This warranty gives you specific legal rights, and you may
have other rights that vary from State to State.
This warranty extends to residents of the United States only.
In Canada, please email the customer service/warranty department
of Canam Sport Eyewear Inc. at smithcanada@smithoptics.com
for instructions or call 888-681-8886.
In Europe, email Smith Europe at smith@safilo.com
Suncloud
Optics
Lifetime Warranty
Suncloud built its reputation on quality, performance product
and we stand behind it. If you experience a manufacturing
defect in materials or workmanship Suncloud Optics warrants
your sunglasses for the lifetime of the product, and we will
repair or replace the product at no charge. Suncloud Optics
has sole discretion to determine manufacturer's defects.
To make a claim, do not return your
Suncloud product to the store. Stores are not authorized to
provide service under this warranty. Instead, print and send
us the complete Lifetime Warranty Claim Form (click
to view and print) Include this form with your Suncloud
product along with your contact information.
Repair / Replacement Policy: For a
fee Suncloud Optics (at our discretion) will repair or replace
lenses, frames and other parts as needed and available. For
more information contact Suncloud Warranty and Repair at (800)
635-4401 or suncloudwarranty@suncloudoptics.com. All fees
for repair or replacement depend on the model and damage to
the product.
- Suncloud encourages you t o send
your Suncloud product by a traceable method (such as Fed
Ex or UPS), as Suncloud Optics is not responsible for lost
or misdirected packages.
- Suncloud will return your sunglasses
using ground UPS service.
- Allow 1-2 weeks for delivery. For
non-delivery or further information, email us at suncloudwarranty@suncloudoptics.com.
- Suncloud will do its best to reply
within one (1) - two (2) business days (provided contact
information has been included with your product)
Scope and Duration of the Warranty:
This warranty program lasts for the lifetime of your Suncloud
product. This warranty program covers all parts of your Suncloud
product and applies to all types of manufacturing defects
or failure. The warranty program does not cover product that
is lost, stolen, dropped, shattered, sat on, chewed by your
pet or any other damage that is caused by the consumer.
Limitation on Damages: For breach of
any written or implied warranty on this product, the consumer
is limited to damages of repair of the product or replacement
with an identical or equivalent style, at the election of
Suncloud Optics. Suncloud Optics is NOT liable for any other
damages, such as special, incidental, or consequential damages,
resulting from the use of this product. Note: some States
do not allow the exclusion or limitation of special, incidental,
or consequential damages, so the above limitations or exclusion
may not apply to you.
This warranty gives you specific legal
rights, and you may have other rights that vary from State
to State.
This warranty extends to residents
of the United States only.
SOS Eyewear
Lifetime Replacement Guarantee
Hi-Def Optics, LLC will, at their sole discretion, either
repair or replace any defective or damaged Survival Optics
Sunglasses®. You will be charged only a nominal $15.00
fee for Shipping and handling. An extra charge may be assesed
for lenses that have been scratched by the owner due to negligence
or mistreatment.
To offer this Lifetime Replacement
Guarantee we must insist that the following conditions must
be met:
- Merchandise must be returned in
the original manufacturer's packaging
- All originally included parts, cleaning
cloths, cords and cases must be returned
- A Return Authorization (RA) number
must be obtained from SOS Eyewear® prior to shipping,
and the RA Number written clearly on the outside of the
shipping carton
- To obtain an RA number, please e-mail
your request, including your order number, to: Returns@SOSeyewear.com,
or Contact our Customer Service Department at 866-467-3111
- Hi-Def Optics, LLC is not responsible
for Returns or Guarantee requests for products purchased
by third parties or distributors
- Mail Returns To: HI-DEF Optics LLC,
1030 A Cindy Lane Carpinteria, CA 93013. Returns without
a Return Authorization Number will be refused
- The customer is responsible for
return shipping charges. We recommend you ask
your shipper for Insurance and a Tracking number as Hi-Def
Optics, LLC can not be responsible for the returned item
until it arrives at our warehouse
Wiley-X Eyewear
Lifetime Warranty against Manufacturer's
Defects
All Wiley X eyewear is warranted to the original purchaser
for life against manufacturing defect in materials and workmanship.
Upon receiving returned eyewear that Wiley X determines to
be defective, we will repair or replace it, at our option.
This warranty does not apply to normal wear, including but
not limited to scratched lenses, accidental damage, misuse,
and other issues determined by Wiley X not to be a manufacturer's
defect. Please include a shipping, handling, and processing
fee of $9 with any warranty claim.
Warranties should be sent to:
Wiley X Eyewear
Attn: Warranty Department
7491 Longard Rd
Livermore, CA 94551
Questions call: 1-800-776-7842
Zeal Optics
Lifetime Warranty against Manufacturer's
Defects
Wearing and using a QUALITY product,
especially in eyewear, is a joyous experience! We're dedicated
to making the world's finest quality sport eyewear! Precise
design process paired with very high quality frame and lens
materials, allows all of us to enjoy less than 1% defect on
all our Zeal Optics products.
Should the unthinkable happen and your favorite Zeal Optics
eyewear are broken or damaged, they have two programs that
will get you back into your Zeal's as soon as possible! It
is simple, if your Zeal eyewear broke as the result of an
accident (they were sat on) or natural disaster (dog chewed
them up) or something like that, then Zeal Optics' CRASH REPLACEMENT
PROGRAM is the fix your Zeal's need. If they broke for no
explainable reason, it is possible that they are eligible
for replacement under Zeal Optics NO CHARGE Lifetime Warranty
that covers manufacturer defective breakage.
To Make a Warranty Claim
1. In order to replace your Sunglasses/Goggles under this
warranty, go to
Zeal Optics Warranty, print the page, fill it out and
send it along with the product, postage prepaid by a registered
courier (FedEx, USPS, UPS, etc.) just in case they have to
track it down somehow. Make sure you include your name, address
and daytime phone number and a statement of the reason for
your claim. For replacement of parts not covered under this
warranty, please follow the above steps and you will be contacted
as to a reasonable replacement cost. Send to:
Zeal Optics
Attn: Crash Replacement - Warranty Program
325 South Main Street, #143
Moab, Utah 84532
Zeal Optics crash replacement program...'Cause
Accidents Do Happen
So if you scratched a lens, sat on your Zeal's, your dog made
your favorite Zeals's their favorite chew toy, they got crunched
in your backpack or they were run over by an 18 wheeler (all
true stories), we have a CRASH REPLACEMENT PROGRAM that will
get you back into your favorite Zeal's quickly and at half
suggested retail price. Send in "all the pieces"
of your Zeal Optics eyewear that are damaged or broken and
get a replacement pair of the same style, for 50% off of suggested
retail price.
- Warranty and Crash Replacement claims
take 2 - 3 weeks to process and are subject to approval
based on the claim.
- No swapping styles for warranty
and replacement cases.
- Warranty applies to: Full retail
purchases, made in the United States from an authorized
Zeal Optics Dealer. Proof of purchase is required. Unusual
damage caused by the user, by accident or natural disaster,
will be covered under our crash replacement program.
- Please note that Zeal lenses are
not warranted against scratching which will occur with normal
daily use. Lens replacement is offered under our crash replacement
program.
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